While we strive to accommodate all our client's needs, we highly recommend making an appointment to ensure service availability. 

Our Watsonville spa can get busy, and an appointment ensures that you won’t have to wait and that we can provide you with our undivided attention. However, we do accept walk-ins when we have availability.

Before your appointment, we recommend that you avoid excessive sun exposure, as this can sensitize your skin. 

Drinking plenty of water and maintaining a healthy skincare routine can also help prepare your skin for treatments. If you're scheduled for a waxing or sugaring service, please make sure your hair is at least 1/4 inch long for effective removal. 

For any specific treatments, we will provide you with detailed instructions during your consultation. Your comfort and safety are our top priorities.

Absolutely. Our estheticians are trained to work with all skin types, including sensitive skin.

We offer a variety of treatments that are gentle yet effective for sensitive skin, and our Olivia's Heritage skincare line includes products formulated specifically for sensitive skin. 

During your consultation, we will discuss your skin type and any concerns you may have to tailor a treatment plan that suits your individual needs. Your comfort and satisfaction are our utmost priorities.